FAQS

Q:
How do you raise your funds?

A:

Mainly through our property rentals. Unlike most charities, we do not fundraise in the traditional sense; our funds are generated from the rental returns on our property portfolio. We work with property and legal experts, along with the Charity Commission, to ensure the best returns and then re-invest these funds in to other areas of our charitable work.

Q:
What types of properties do you have?

A:

A mixture of residential and commercial. Our residential properties range from one-bedroom apartments to entire Georgian townhouses. We have approximately 60 properties, most in Bath city centre. Our commercial properties are let to a range of tenants, including independent and international retailers, cafes, restaurants and offices; many based within the busiest commercial areas of Bath.

Q:
Who rents your properties?

A:

We rent to the public and commercial tenants. Our residential and commercial properties are advertised on the open market, in line with market rates. Many tenants specifically choose to rent from us, knowing that their rental fees are then reinvested to help support our activities and projects in the wider community.

Q:
Can anyone rent one of your properties?

A:

Yes, they are rented on the open market. Our numerous residential properties are available to rent by the public. If you are applying to live in one of our almshouses, there are specific criteria which you can find on the Living Independently page. Rental returns on our residential and commercial properties go towards subsidising our almshouses.

Q:
How do I rent a property from St John's?

A:

Please enquire through a member of the Estates team.

Q:
What does it cost to live in an alms apartment?

A:

Charges for our alms apartments vary depending on the accommodation offered.

There is a weekly maintenance charge, which includes a rental charge, heating and water rates. The charge also covers general repairs, cleaning of communal areas, gardening, and landscaping. Some people may be entitled to housing benefits. To speak to a member of our team about the cost of available alms-apartments, email goodliving.enquiries@stjohnsbath.org.uk or call 01225 486401.

Q:
Who provides care if I need it?

A:

St John’s does not provide care as we are not a care provider. The provider is determined by the resident and the commissioning authority (BaNES). Our advisors will support residents to find a suitable care provider, who will, of course, be CQC registered. The cost of care is determined by the provider chosen by residents.

 

Q:
What does it mean to live independently as part of our Service?

A:

Independence means different things to people. Most will agree few things are valued more than our independence. And, while ageing can sometimes make living on one’s own difficult, we recognise the importance of helping older adults remain self-sufficient. Here at St John’s, we do all we can to ensure the continued well-being and opportunities of older adults.

Q:
Is there a social scene at St John's?

A:

Absolutely. There is a fantastic community atmosphere at St John’s that you can be involved in as much or as little as you wish. Examples of the sort of things on offer include Silver Swans Ballet, curry & quiz nights, themed evenings, musical events, book clubs, afternoon teas – all of which are organised by the residents’ social committee.

Q:
With regards to your Funding Support Programme, what do you mean by 'Professional Referrer'?

A:

Professional Support Worker of a registered Charity. We rely on our Professional Referrers to provide us with accurate, relevant information in order for us to make a decision to award funding.

Q:
What is your response time for a crisis fund application?

A:

On average, five working days. We are able to respond quickly once an applications has been submitted, sometimes within hours. However, we aim to make a decision within five working days.

Q:
What issues do you address via your Funding Support Programme?

A:

We support applications facing six key social issues:

  • Health and Wellbeing
  • Housing
  • Isolation
  • Poverty
  • Relationships
  • Employment and Skills

Q:
Why were St John's Activities set up?

A:

To promote wellbeing within our community. Informal research showed that there was a real social need to give people, over the age of 55, an outlet for creativity, a dedicated space in which to do it and which didn’t incur costly membership fees. It was also an opportunity for us to embrace a wider public.

Q:
What activities are held at The Bubble and your other community hubs?

A:

A wide range that changes from month to month. Activities generally fall within the areas of Health & Wellbeing, Life Skills and Education.

Sample classes include: Aromatherapy, Art, Ballet, Cookery, IT, Knitting, Photography, Pilates, Reflexology, Tai Chi, Textiles and Yoga.

Q:
What does it cost to attend an activity?

A:

Some activities are free of charge, some will incur a cost. Where courses are free, we welcome a small donation.

Any charge incurred will reflect the style of the course and materials used. In all cases, full details will be available in the What’s On Guide.

Q:
Can other organisations use The Bubble?

A:

Yes, it’s available to hire to other approved organisations. The Bubble’s city centre setting makes it very accessible and ideal for hosting a variety of activities.

We are keen to develop more working partnerships and are pleased to make The Bubble available for hire as part of this approach.

Q:
Who can attend St John's activities?

A:

People, over 55, who live in Bath and the surrounding area. Many classes require pre-registration, so attendees are advised to check the timetable for availability first. Most activities take place after 10am to keep travel costs low. Some health-related courses may require a referral if places are limited.

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