How we use your personal information

This Privacy Policy sets out how you can expect St John’s Hospital Trustee Limited (St John’s) to use your personal information.

Please see the Privacy Notices below for details on how we handle your personal information in each situation:

1.  Applying for Funding – we are updating this notice; please contact us if you require further details.

2. Being a Resident of our Almshouse Community – please see our resident privacy notice.

3. Using this Website – please see our cookie policy.             

4. Receiving our Newsletter – please see our newsletter privacy notice.

5. Seeking Pastoral Care – we are updating this notice; please contact us if you require further details.

6. House of St John’s – this is our trading arm. Please see their website for details

7. Activities and Advice – we are updating this notice; please contact us if you require further details.

Who can I speak to if I want to discuss anything further?

There are lots of ways you can get in touch with our Data Protection Officer:

Email:  data.protection@stjohnsbath.org.uk

Post: 1 Queen Square Bath BA1 2HA

We are the ‘’Data Controller” of your personal data. This means that St John’s determines why and how we collect and use your personal data. We are registered with the Information Commissioner’s Office (registration number: Z7416361).

Your rights

You have a number of rights when it comes to your personal information. You can find out more here: https://ico.org.uk/your-data-matters/

The most commonly used rights are as follows; you can:

    • Request copies of your personal information.

    • Ask that we correct factual errors or add your views to the records we have created.

    • Ask us to consider deleting personal information we no longer need.

If you would like to use on any of your rights, please use the contact details above.

Complaints

St John’s strives to meet best practice when handling personal information. In the first instance, please contact us to discuss your concerns and we will make every effort to resolve any issues.

If you are still dissatisfied, you can make a complaint about the way we process your personal information to the Information Commissioner’s Office (ICO).

Please note: the ICO will expect us to have tried to resolve the complaint before they will take on a complaint. You can find out more at https://ico.org.uk/make-a-complaint/data-protection-complaints/

Changes to this privacy notice

We may update and change this Privacy Policy from time to time. We will always publish the most up to date version on our website. If we make a substantial change that affects your rights, we will notify you.