How to Apply

Applications to the Crisis Programme are made through a referral organisation. This helps ensure support reaches those who need it most, as quickly as possible.

Eligibility

To be eligible for support from the Crisis Programme, you must live in the Bath and North East Somerset area.

Your monthly disposable income (the income remaining after essential living costs) must normally not exceed:

  • £250 for a household with no dependent children
  • £275 for a household with up to two dependent children
  • £300 for a household with three or more dependent children

In some circumstances, this limit may be higher if the household is larger or there are exceptional circumstances.

Next steps

If you are currently receiving support from a professional organisation – such as a housing association, B&NES Council Social Care, a family support service, Citizens Advice or a homelessness service – they can submit an application on your behalf.

If you are not sure who can refer you, you can contact the B&NES Community Wellbeing Hub on 0300 247 0050. They will be able to offer advice and help connect you with a suitable referrer.

“THE SOFA AND BED HAVE ARRIVED. THANK YOU SO MUCH FOR YOUR KINDNESS. I DON’T HAVE TO SLEEP ON THE FLOOR ANYMORE!”